Welcome to the ahmadperfume.com FAQ page. Here you’ll find answers to common questions about ordering, delivery, payments, and products.

1. How do I place an order?

Placing an order is simple:

  • Select your favorite perfume
  • Add it to cart
  • Proceed to checkout
  • Enter your details and confirm the order

Once done, you’ll receive an order confirmation via SMS or email.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery in most locations across Pakistan.
You can pay the courier when your order is delivered to your doorstep.

3. How long does delivery take?

Delivery time usually depends on your location:

  • Major cities: 2 to 4 working days
  • Other areas: 3 to 7 working days

Delays may occur due to weather, holidays, or courier issues.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or email.
You can use it to track your parcel through the courier service.

5. Are your perfumes original?

Yes, we focus on providing high-quality and long-lasting perfumes.
Each product is carefully selected and tested to ensure a premium fragrance experience.

6. Can I change or cancel my order?

You can request changes or cancellation only if your order has not been shipped yet.
Once dispatched, the order cannot be modified.

Contact our support team as soon as possible for help.

7. What should I do if I receive a damaged or wrong product?

If you receive a damaged, missing, or wrong item:

  • Contact us within 24 hours of delivery
  • Share clear photos or video of the product
  • Our team will quickly resolve the issue

8. Do you offer returns or refunds?

Yes, but only in specific cases such as:

  • Wrong product delivered
  • Damaged item received

Due to hygiene reasons, opened perfumes are usually not eligible for return unless there is a genuine issue.

9. How can I contact customer support?

You can reach us anytime:
📞 Phone: +92 303 5012148
🌐 Website: ahmadperfume.com

10. Do you have any discounts or offers?

Yes, we occasionally run promotions and discounts.
Stay connected with our website or social pages to get updates on special deals.